Payment didn’t go through — what should you do?

No worries — this happens sometimes. Here’s what you can do:

Contact the store’s customer support directly and explain the situation and ask them to:

  • change the payment method to "cash on delivery", or
  • send you a link to retry the payment.

Check your store account or email — sometimes you’ll find an option to retry the payment if the previous attempt failed.

Powered by Zendesk